FREQUENTLY ASKED QUESTIONS
GOT QUESTIONS? WE GOT ANSWERS
Orders & Payments
Q: What payment methods do you accept?
A: We accept all major payment methods including credit/debit cards, UPI, net banking, and popular wallets.
Q: Can I modify or cancel my order after placing it?
A: We process orders quickly, so modifications or cancellations are only possible within a short time after placing the order. Reach out to us immediately for assistance.
Q: How do I know if my order is confirmed?
A: Once your order is placed, you’ll receive a confirmation email or SMS with all the details.
Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer COD on selected orders and locations. A small convenience fee may apply.
Shipping & Delivery
Q: How long will my order take to arrive?
A: Orders are usually delivered within 3–7 business days, depending on your location.
Q: How can I track my order?
A: Once your order is shipped, we’ll share a tracking link via email/SMS so you can follow your package.
Q: Will you help me update my existing plugins?
A: Absolutely. Our team monitors and updates all essential plugins to keep your site secure and functional. With Pro and Premium plans, we also troubleshoot any plugin conflicts that arise.
Q: What if my order is delayed?
A: While we try our best to deliver on time, delays can happen. If your order is taking longer than expected, feel free to contact us.
Returns & Exchanges
Q: What is your return and exchange policy?
A: We accept returns and exchanges within 7 days of delivery, provided the items are unused, unwashed, and in original condition.
Q: How do I initiate a return or exchange?
A: Simply reach out to our support team with your order details, and we’ll guide you through the process.
Q: Are there any items that cannot be returned?
A: Items on sale or marked as non-returnable cannot be returned or exchanged.
Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after we receive and inspect the returned item.
Products & Sizing
Q: How do I choose the right size for my child?
A: We recommend checking our size guide available on each product page for the best fit.
Q: Are your fabrics safe and comfortable for kids?
A: Absolutely! We use soft, breathable, and kid-friendly fabrics that are gentle on the skin.
Q: How should I care for Bossy Cub clothing?
A: For best results, wash in cold water with mild detergent and avoid harsh drying methods.
Q: Will sold-out items be restocked?
A: Some of our popular styles do get restocked, but many are limited editions—so grab your favorites while they’re available!
OUR SUPPORT TEAM
Our dedicated support team is always here to assist you. With our priority support, your queries are addressed quickly and efficiently
Have Questions?
We’ve Got Answers
Here are some of the most frequently asked questions about Bossy Cub. If you don’t find what you’re looking for, feel free to reach out to our support team.